About HAX

HAX is a UK-based e-commerce website that is proud to offer you the latest on-trend items from leading brands.

HAX was founded in Manchester by two like minded guys who are committed to supporting local businesses, while also delivering exceptional customer service and a seamless online shopping experience.

At HAX, we created the company to showcase the best products from leading fashion brands, establishing a marketplace that actively supports outstanding labels and embraces the growing trend of moving away from global online retail giants.

We offer a specially selected list of premium suppliers representing the leading global clothing brands, ensuring that you have access to high-quality, carefully curated fashion products.

Shipping and Returns

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your package on our website or the courier's website.

Alternatively, you can log into your account:Track your last order,view all ordersormanage your addresses.

You can also track your order through the Shop app. There will be an option for you to access this on your confirmation email.

If your order hasn't arrived within the estimated delivery time, please contact our customer support team with your order details. We will investigate the issue and provide you with an update on the status of your shipment.

If you need to change your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.

We offer a 15-day return policy for most products. If you are not satisfied with your purchase, you can return it within this period for a refund or exchange.
To initiate a return, please contact our customer support team with your order details and the reason for the return. We will provide you with instructions on how to proceed.
View our full returns policy page